Make the sale or get the contract (VOL001)

This week’s focus area is Business Communication. Communication is important to everyone. Quality communication can make the sale or get the contract. In today’s business world, we communicate in a variety of ways: sending e-mail, exchanging documents in many electronic formats, calling people directly, using handheld computing devices, holding tele conferences, and running webinars. How well our message is expressed is based on a variety of factors. In this issue, we will look at an area that is only sporadically dealt with, and often requires quite a bit more care – spelling and the words we use.

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