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This week’s focus area is Business Communication. Communication is important to everyone. Quality communication can make the sale or get the contract. In today’s business world, we communicate in a variety of ways: sending e-mail, exchanging documents in many electronic formats, calling people directly, using handheld computing devices, holding tele conferences, and running webinars. How well our message is expressed is based on a variety of factors. In this issue, we will look at an area that is only sporadically dealt with, and often requires quite a bit more care – spelling and the words we use.