Productive U Podcast » Listener Tips http://www.productiveupodcast.com Wed, 16 Nov 2011 17:15:46 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 This podcast is designed to help average consumers, small business professionals, and technology enthusiasts learn to be more productive with their software and mobile devices. PC Helps Support, LLC - Hosted by Eric Harris clean PC Helps Support, LLC - Hosted by Eric Harris eric.harris@pchelps.com eric.harris@pchelps.com (PC Helps Support, LLC - Hosted by Eric Harris) PC Helps Support, LLC A digital dose of productivity tips to get more value from software and mobile devices. Productive U Podcast http://www.productiveupodcast.com/wp-content/uploads/powerpress/productiveu2.jpg http://www.productiveupodcast.com/category/listener-tips/ Be aware. Be very, very electronically aware. (VOL052) http://www.productiveupodcast.com/2010/03/be-aware-be-very-very-electronically-aware-vol052/ http://www.productiveupodcast.com/2010/03/be-aware-be-very-very-electronically-aware-vol052/#comments Fri, 19 Mar 2010 23:24:22 +0000 admin http://www.productiveupodcast.com/?p=1752 Whether you look to Miss Manners, the Cybercouth Tiger, Mother, or some other manners maven, they will all say that being polite will make people more receptive to your message.  So, how can we hone our electronic communication skills to this degree? Let’s take a look at a few of the most egregious e-mail etiquette errors and discuss how certain situations should be handled.

The first item on our list is the angry e-mail. E-mail provides a crucial benefit over face-to-face communication: you have a chance to carefully choose your words and compose an eloquent message. But e-mail can also inspire a confidence that may be lacking in live communication.

This can lead to the angry e-mail, and sometimes it’s all too easy to write things you would never say. There’s probably a reason you would never say those things, so it’s important to keep that in mind before pushing that Send button. Once you do, there’s no way to get that message back.

So if you’re angry, upset, or irritated in any way, it may be best to step away from the computer for a break. That way, you will likely cool off or relax and have a better frame of mind; after all, you probably don’t want to burn any important bridges.

Next, let’s talk about the plague of electronic communication: the forwarded chain letter. We’ve all gotten these and may have even been tempted to pass them on at some point. I mean, let’s face it: if we pass that message on to at least ten friends, we could suddenly inherit millions of dollars. And if we don’t, it could mean bad luck for the next seven years. But that is more than likely not going to be the case.

Chain letters were annoying enough when they arrived as paper mail, but in that form they cost money to send. With electronic mail, which is mostly free, chain letter forwards are even more prevalent, and just as bothersome.

Some of these messages make you feel guilty if you ignore them, or even threaten karmic disasters if you fail to pass them on to a specified amount of recipients. And then there those that imply technical catastrophes if you don’t click on something or delete a certain file. Please, friends: don’t fall for those.

So, you might ask: what is the best way to handle these unwanted messages?  First of all, delete the message, especially if it is the kind that threatens technical disaster or asks you to click on a link. Second: if they are coming from a relative or close friend, ask them gently to not include you on the list for those e-mails unless they directly know the source.  Remember, this may be the only entertainment dear Aunt Sally has.

Our dear friend, the Cybercouth Tiger, sent a note about a few other aspects of e-mail etiquette that he wanted to share with us. Here is what he had to say:

One of my avocations is playing stand-up bass in an amateur jazz ensemble. We have six musicians in the band, but using electronic calendaring is impractical for us.  As a result, our rehearsals and gigs are scheduled via e-mail messages. This would be quite acceptable but for a few irritating habits of the members in the percussion section. They don’t seem to grasp the concept that only the band member serving as our organizer needs to know if they can or cannot attend a particular date. Being drummers (and in bands, it is always the drummers), they use Reply to All when Reply was all that was needed. We all get enough superfluous e-mail from spammers and bots without getting it from percussionists, too.
On top of this, the stick-wielding troglodytes don’t understand that typing in all capital letters is rude. I often must restrain myself from replying to them (not using Reply to All, of course) that, “ALL CAPS IS FORTISSISSIMO.  PLEASE STOP YELLING!” While the decorum of a jazz band would never allow me to comport myself in such a manner with my band mates, I count it a privilege to be able to help you avoid the percussionists’ errors and harmonize with the groups with which you work.

Thanks for the advice, Cybercouth!

The tips for this week center around these ideas and a few others that will help you avoid behaving like a troglodyte, or any other unsavory character.

Enjoying these tips?  Have any suggestions for future podcasts?  Stop over and write a review of the podcast on iTunes, or drop us a quick note on Twitter @productiveUcast.

That’s all for this week.  Until next time, remember to make Miss Manners, the Cybercouth Tiger, and Mom proud of your e-mail communication.

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2010/03/be-aware-be-very-very-electronically-aware-vol052/feed/ 0 Whether you look to Miss Manners, the Cybercouth Tiger, Mother, or some other manners maven, they will all say that being polite will make people more receptive to your message.  So, how can we hone our electronic communication skills to this degree? Whether you look to Miss Manners, the Cybercouth Tiger, Mother, or some other manners maven, they will all say that being polite will make people more receptive to your message.  So, how can we hone our electronic communication skills to this degree? Let's take a look at a few of the most egregious e-mail etiquette errors and discuss how certain situations should be handled. The first item on our list is the angry e-mail. E-mail provides a crucial benefit over face-to-face communication: you have a chance to carefully choose your words and compose an eloquent message. But e-mail can also inspire a confidence that may be lacking in live communication. This can lead to the angry e-mail, and sometimes it's all too easy to write things you would never say. There's probably a reason you would never say those things, so it's important to keep that in mind before pushing that Send button. Once you do, there's no way to get that message back. So if you're angry, upset, or irritated in any way, it may be best to step away from the computer for a break. That way, you will likely cool off or relax and have a better frame of mind; after all, you probably don't want to burn any important bridges. Next, let's talk about the plague of electronic communication: the forwarded chain letter. We've all gotten these and may have even been tempted to pass them on at some point. I mean, let's face it: if we pass that message on to at least ten friends, we could suddenly inherit millions of dollars. And if we don't, it could mean bad luck for the next seven years. But that is more than likely not going to be the case. Chain letters were annoying enough when they arrived as paper mail, but in that form they cost money to send. With electronic mail, which is mostly free, chain letter forwards are even more prevalent, and just as bothersome. Some of these messages make you feel guilty if you ignore them, or even threaten karmic disasters if you fail to pass them on to a specified amount of recipients. And then there those that imply technical catastrophes if you don't click on something or delete a certain file. Please, friends: don't fall for those. So, you might ask: what is the best way to handle these unwanted messages?  First of all, delete the message, especially if it is the kind that threatens technical disaster or asks you to click on a link. Second: if they are coming from a relative or close friend, ask them gently to not include you on the list for those e-mails unless they directly know the source.  Remember, this may be the only entertainment dear Aunt Sally has. Our dear friend, the Cybercouth Tiger, sent a note about a few other aspects of e-mail etiquette that he wanted to share with us. Here is what he had to say: One of my avocations is playing stand-up bass in an amateur jazz ensemble. We have six musicians in the band, but using electronic calendaring is impractical for us.  As a result, our rehearsals and gigs are scheduled via e-mail messages. This would be quite acceptable but for a few irritating habits of the members in the percussion section. They don't seem to grasp the concept that only the band member serving as our organizer needs to know if they can or cannot attend a particular date. Being drummers (and in bands, it is always the drummers), they use Reply to All when Reply was all that was needed. We all get enough superfluous e-mail from spammers and bots without getting it from percussionists, too. On top of this, the stick-wielding troglodytes don’t understand that typing in all capital letters is rude. I often must restrain myself from replying to them (not using Reply to All, of course) that, “ALL CAPS IS FORTISSISSIMO.  PLEASE STOP YELLING!” While the decorum of a jazz band would never allow me to comport myself in such a manner with my band mates, I count it a privilege to be able to help you avoid the percussionists’ errors and harmonize with the groups with which you work. PC Helps Support, LLC - Hosted by Eric Harris clean 6:26 Where’s Waldo? Where’s anything, for that matter? (VOL051) http://www.productiveupodcast.com/2010/03/wheres-waldo-wheres-anything-for-that-matter-vol051/ http://www.productiveupodcast.com/2010/03/wheres-waldo-wheres-anything-for-that-matter-vol051/#comments Sat, 06 Mar 2010 00:12:40 +0000 admin http://www.productiveupodcast.com/?p=1734 We have a special guest joining us this week, Ms. DigITal Entity. She is a computer chip with an extensive memory and a unique ability to communicate. We’ve all encountered situations where we wish we knew what our computers were thinking; well, DigIT, as she is known to her many friends and family, provides that insight.

DigIT and I will be discussing how to use different views when trying to locate files or other items on a computer.

Editor: DigIT, can you explain why this topic recently caught your interest?

DigIT: My regular computer operator (my human friend) was recently complaining that she could not find a file on her computer. I asked her which one and when she told me, I was able to find it immediately. I could not understand why my friend had trouble. She attempted to explain it to me, but I found her reasons confusing; she mentioned a strange character named Waldo that seemed to always be missing.

E: Oh, you’re referring to the Where’s Waldo book series. Those are fun—what don’t you get?

D: Why do you humans like Where’s Waldo?  It seems pointless to me if you do not like looking for things.

E: Well, Where’s Waldo started out for younger children, most of whom would only be playing games or doing learning activities on a computer.  The adults, like your friend, would typically be working; trying to produce things for other people.

D: She told me that finding a file is like looking at a Where’s Waldo picture, without the fun; that finding one file among all the other files should be easier.

E: That’s probably because Where’s Waldo is a game, and finding files is typically thought of as work for us.  Maybe you need to understand that we humans see the two similar tasks as entirely different things.  Work for a human is something we have to do if we want to eat, have a place to live, or have a computer.  Something like Where’s Waldo is for entertainment, something we make a choice about doing, which has an entirely different value scale.

D: That explanation makes it somewhat clearer, although I doubt I will ever understand you humans completely.

E: It works both ways, believe me. So, were you able to offer any suggestions to make files easier to find?

D: I really do not find those Waldo pictures very challenging, and finding files is something I do without even thinking. I recommended that she try eliminating some of the files; even rearranging them might be beneficial.  We discussed displaying the files in a different order, such as sorted by size or date.

E: Oh, yes, the Details view in Windows Explorer can sort items that way. It can be very helpful. But what can you recommend for locating other types of items, like e-mail messages? I often have trouble finding specific messages in my Inbox.

D: In e-mail, there are many ways to arrange items to make it easier to find the one you want, such as sorting by columns. You can also filter out some of the items to give you a smaller group to look at. In Outlook, Search Folders provide an efficient method of filtering messages by using a specific set of criteria.

E: Search Folders are great, and so are the built-in views.

D: I could elaborate further on changing views, but the options depend on which program you are using.  My human friend said she was going to provide some tips for some of the most common software applications.

E: She did, and I’ll be sure to post those on the blog entry for this podcast. Any last words, DigIT?

D: Please try to remember the view options, and the other tools at your disposal, to assist you when searching for specific items. It is unfortunate that most of my family has not mastered the trick of talking to humans. If they could, it would probably make life for you humans much easier, but I am afraid it might also shock many of you.
By the way, here is a trick you can use for solving those Waldo pictures. Just look for the pattern in his shirt, then check for the hat and glasses to find the exact match. But I digress; I will stick to those bits and bytes.

E: Thank you for joining us this week, DigIT. We look forward to speaking with you again in the future to gain more insight on the computer world from your unique perspective.

Here are the tips for this week. You can find links for these in the blog entry for the podcast, at www.productiveUpodcast.com.

Thanks for listening to our podcast. If you have any recommendations for future episodes, be sure to let us know by writing an iTunes review, or by droppping us a line on Twitter @productiveUcast.

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2010/03/wheres-waldo-wheres-anything-for-that-matter-vol051/feed/ 0 We have a special guest joining us this week, Ms. DigITal Entity. She is a computer chip with an extensive memory and a unique ability to communicate. We've all encountered situations where we wish we knew what our computers were thinking; well, DigIT, We have a special guest joining us this week, Ms. DigITal Entity. She is a computer chip with an extensive memory and a unique ability to communicate. We've all encountered situations where we wish we knew what our computers were thinking; well, DigIT, as she is known to her many friends and family, provides that insight. DigIT and I will be discussing how to use different views when trying to locate files or other items on a computer. Editor: DigIT, can you explain why this topic recently caught your interest? DigIT: My regular computer operator (my human friend) was recently complaining that she could not find a file on her computer. I asked her which one and when she told me, I was able to find it immediately. I could not understand why my friend had trouble. She attempted to explain it to me, but I found her reasons confusing; she mentioned a strange character named Waldo that seemed to always be missing. E: Oh, you're referring to the Where's Waldo book series. Those are fun—what don't you get? D: Why do you humans like Where's Waldo?  It seems pointless to me if you do not like looking for things. E: Well, Where's Waldo started out for younger children, most of whom would only be playing games or doing learning activities on a computer.  The adults, like your friend, would typically be working; trying to produce things for other people. D: She told me that finding a file is like looking at a Where's Waldo picture, without the fun; that finding one file among all the other files should be easier. E: That's probably because Where's Waldo is a game, and finding files is typically thought of as work for us.  Maybe you need to understand that we humans see the two similar tasks as entirely different things.  Work for a human is something we have to do if we want to eat, have a place to live, or have a computer.  Something like Where's Waldo is for entertainment, something we make a choice about doing, which has an entirely different value scale. D: That explanation makes it somewhat clearer, although I doubt I will ever understand you humans completely. E: It works both ways, believe me. So, were you able to offer any suggestions to make files easier to find? D: I really do not find those Waldo pictures very challenging, and finding files is something I do without even thinking. I recommended that she try eliminating some of the files; even rearranging them might be beneficial.  We discussed displaying the files in a different order, such as sorted by size or date. E: Oh, yes, the Details view in Windows Explorer can sort items that way. It can be very helpful. But what can you recommend for locating other types of items, like e-mail messages? I often have trouble finding specific messages in my Inbox. D: In e-mail, there are many ways to arrange items to make it easier to find the one you want, such as sorting by columns. You can also filter out some of the items to give you a smaller group to look at. In Outlook, Search Folders provide an efficient method of filtering messages by using a specific set of criteria. E: Search Folders are great, and so are the built-in views. D: I could elaborate further on changing views, but the options depend on which program you are using.  My human friend said she was going to provide some tips for some of the most common software applications. E: She did, and I'll be sure to post those on the blog entry for this podcast. Any last words, DigIT? D: Please try to remember the view options, and the other tools at your disposal, to assist you when searching for specific items. It is unfortunate that most of my family has not mastered the trick of talking to humans. If they could, it would probably make life for you humans much easier, but I am afraid it might also shock many of you. By the way, here is a trick you can use for solving those Waldo pictures. Just look for the pattern in his shirt, then check for the hat and glasses to find the exact match. PC Helps Support, LLC - Hosted by Eric Harris clean 5:56 Move away from the mouse and keep your hands on the keyboard! (VOL050) http://www.productiveupodcast.com/2010/02/move-away-from-the-mouse-and-keep-your-hands-on-the-keyboard-vol050/ http://www.productiveupodcast.com/2010/02/move-away-from-the-mouse-and-keep-your-hands-on-the-keyboard-vol050/#comments Fri, 26 Feb 2010 19:46:18 +0000 admin http://www.productiveupodcast.com/?p=1692 With the rise of smartphones comes the luxury of accessing our e-mail wherever we roam. These days, it seems that no matter where you go, you’re likely to hear the tap-tap-tapping of fingers across mini QWERTY keyboards and virtual keypads as people all around you type out those all-important e-mail messages.

Personally, the rhythmic tapping of fingers on a computer keyboard is like music to my ears. If there was a room with a thousand monkeys typing on a thousand computers…well, I don’t know if they’d eventually churn out a best-selling novel, but I’ll bet it would sound like a symphony in there.

This is one of the reasons I love using keyboard shortcuts while I’m working at my computer. When I’ve got a good typing rhythm going on my keyboard, I don’t want to have to disrupt the flow by reaching for the mouse to perform some commands (even though mouse-clicking can also be quite a pleasant sound).

Many e-mail clients support keyboard shortcuts, so when I’m catching up on e-mail correspondence, I try to make the most of those time-saving keystrokes. Everything from cutting, copying, and pasting text, to flagging a message for follow-up, and even sending the message, can all be performed right from the keyboard. If you’re doing something as simple as scrolling from the beginning of an e-mail to the end, you can avoid using the mouse altogether.

Even when you’re not composing a message, you can take advantage of many of the keyboard shortcuts that are available for organizing your messages and navigating through your mailbox. There are shortcuts for moving through messages in your folders, jumping directly to certain folders, moving or copying items between folders, and creating items such as messages and appointments.

Learning the keyboard shortcuts and teaching yourself to use them can take some time. I started off learning one or two, and found that I felt like I was working more efficiently when I could keep both hands on the keyboard. So I took the time to learn a few more, and eventually abandoned my mouse completely when I was working in Outlook or Gmail.

The tips for this podcast will focus on teaching you the keyboard shortcuts that are available for working with your e-mail, whether you’re in Outlook, Lotus Notes, or working on the go with a BlackBerry or Windows Mobile device. The links for these tips can be found on the blog entry for this podcast, at www.productiveupodcast.com.

We’ll also throw in a few bonus links to sites that list keyboard shortcuts for some of the other popular e-mail clients:

Once you get into the habit of using keyboard shortcuts, you’ll find that they really can save a lot of time compared to using the mouse for certain actions. The best way to start using them is to learn one or two at first. After that, you may find yourself hooked and wanting to learn more. Then, when someone walks by your desk and mentions that you sound like a thousand monkeys, you can smile gratefully and accept it as a compliment, knowing that you are composing your own symphony of tapping keys.

That’s all for this week, but if you’re enjoying the podcast and the tips, be sure to write a review for us over at iTunes. Also, don’t forget that you can follow us on Twitter @productiveUcast.

See you next time!

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2010/02/move-away-from-the-mouse-and-keep-your-hands-on-the-keyboard-vol050/feed/ 0 With the rise of smartphones comes the luxury of accessing our e-mail wherever we roam. These days, it seems that no matter where you go, you're likely to hear the tap-tap-tapping of fingers across mini QWERTY keyboards and virtual keypads as people al... With the rise of smartphones comes the luxury of accessing our e-mail wherever we roam. These days, it seems that no matter where you go, you're likely to hear the tap-tap-tapping of fingers across mini QWERTY keyboards and virtual keypads as people all around you type out those all-important e-mail messages. Personally, the rhythmic tapping of fingers on a computer keyboard is like music to my ears. If there was a room with a thousand monkeys typing on a thousand computers...well, I don't know if they'd eventually churn out a best-selling novel, but I'll bet it would sound like a symphony in there. This is one of the reasons I love using keyboard shortcuts while I'm working at my computer. When I've got a good typing rhythm going on my keyboard, I don't want to have to disrupt the flow by reaching for the mouse to perform some commands (even though mouse-clicking can also be quite a pleasant sound). Many e-mail clients support keyboard shortcuts, so when I'm catching up on e-mail correspondence, I try to make the most of those time-saving keystrokes. Everything from cutting, copying, and pasting text, to flagging a message for follow-up, and even sending the message, can all be performed right from the keyboard. If you're doing something as simple as scrolling from the beginning of an e-mail to the end, you can avoid using the mouse altogether. Even when you're not composing a message, you can take advantage of many of the keyboard shortcuts that are available for organizing your messages and navigating through your mailbox. There are shortcuts for moving through messages in your folders, jumping directly to certain folders, moving or copying items between folders, and creating items such as messages and appointments. Learning the keyboard shortcuts and teaching yourself to use them can take some time. I started off learning one or two, and found that I felt like I was working more efficiently when I could keep both hands on the keyboard. So I took the time to learn a few more, and eventually abandoned my mouse completely when I was working in Outlook or Gmail. The tips for this podcast will focus on teaching you the keyboard shortcuts that are available for working with your e-mail, whether you're in Outlook, Lotus Notes, or working on the go with a BlackBerry or Windows Mobile device. The links for these tips can be found on the blog entry for this podcast, at www.productiveupodcast.com. * A Hands-On Approach to E-mail: Keyboard shortcuts you can use while composing a message in Outlook * No Mouse Required: Keyboard shortcuts you can use while composing a message in Lotus Notes * Control and Shift Your Mail: Keyboard shortcuts you can use in Outlook's main window * Moving Multiples: Using the Ctrl and Shift keys to perform keyboard shortcuts on multiple messages at once * Get the Most Out of Your Keyboard: Shortcut keys for the BlackBerry e-mail application * Touch and Go: Keyboard shortcuts for Outlook on a Windows Mobile device We'll also throw in a few bonus links to sites that list keyboard shortcuts for some of the other popular e-mail clients: * Outlook Web Access * GroupWise * Eudora (PC) * Eudora (Mac) * Gmail * Yahoo Mail Once you get into the habit of using keyboard shortcuts, you'll find that they really can save a lot of time compared to using the mouse for certain actions. The best way to start using them is to learn one or two at first. After that, you may find yourself hooked and wanting to learn more. Then, when someone walks by your desk and mentions that you sound like a thousand monkeys, you can smile gratefully and accept it as a compliment, knowing that you are composing your own symphony of tapping keys. That's all for this week, but if you're enjoying the podcast and the tips, be sure to write a review for us over at iTunes (http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=306341259). Also, PC Helps Support, LLC - Hosted by Eric Harris clean 4:24 Recovering from the Deep Freeze (VOL049) http://www.productiveupodcast.com/2010/02/recovering-from-the-deep-freeze-vol049/ http://www.productiveupodcast.com/2010/02/recovering-from-the-deep-freeze-vol049/#comments Fri, 19 Feb 2010 16:58:59 +0000 admin http://www.productiveupodcast.com/?p=1720 In the summer, frozen treats are a delight. I have to admit, when I hear the ice cream truck coming down the street on a hot day, I still scramble to gather up some money and run outside (usually in bare feet on the scorching pavement, but who has time to look for shoes?) to flag it down so I can enjoy an ice cream cone, some water ice, or maybe even a Drumstick.

But it’s a little early to be thinking of summer, isn’t it? So why would I mention this in the middle of February?

Oddly enough, even in the dead of winter, with temperatures in the single digits and several feet of snow piled up around the house, I still love a good ice cream sundae. Especially if it has peanut butter ripples, frozen pieces of candy, or chunks of cookie dough.

Some things are just better when they’re frozen, but a computer is definitely not one of them.

When your computer decides to freeze up or hang, it usually does so at a crucial moment, like when you’ve just spent several hours editing a Word document and haven’t saved it yet.

That feeling of dread sets in. You begin to panic, and then you fear the worst: that all your hard work will be lost.

Sometimes, unfortunately, this is the case. But there are some steps you can take to ensure that your work will be recovered in the event that Word crashes.

If you enable the AutoRecover feature, which is available in several of the Office applications, it will periodically save a backup version of the file you’re working on. Then, if the program quits unexpectedly, it will prompt you with the recovered file the next time you open that program.

There is no guarantee offered with the AutoRecover feature, and at times it will fail to recover your work, so your best bet is still to save frequently when working in a file. You may find it much easier to use the keyboard shortcut Ctrl+S to save your work as you’re typing, without your fingers ever leaving the keyboard. If you can get into this habit, you might just find your left hand automatically reaching for those keys without you even realizing it!

When the Deep Freeze sets in, whether it’s Windows, an Office application, or a mobile device, we don’t want you to be left out in the cold. The tips for this week will provide you with a starting point for when it seems like all is lost.

And since you can also experience crashes on mobile devices, here are a few tips that can help you with BlackBerry and Windows Mobile:

We hope you’re enjoying the podcast and all the tips. If there are any topics you’d like to see covered in a future episode, please let us know in an iTunes review, or leave us a message on Twitter @productiveUcast.

That’s all for this week. Try to stay warm even when your computer is freezing, and we’ll see you next time!

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2010/02/recovering-from-the-deep-freeze-vol049/feed/ 0 In the summer, frozen treats are a delight. I have to admit, when I hear the ice cream truck coming down the street on a hot day, I still scramble to gather up some money and run outside (usually in bare feet on the scorching pavement, In the summer, frozen treats are a delight. I have to admit, when I hear the ice cream truck coming down the street on a hot day, I still scramble to gather up some money and run outside (usually in bare feet on the scorching pavement, but who has time to look for shoes?) to flag it down so I can enjoy an ice cream cone, some water ice, or maybe even a Drumstick. But it's a little early to be thinking of summer, isn't it? So why would I mention this in the middle of February? Oddly enough, even in the dead of winter, with temperatures in the single digits and several feet of snow piled up around the house, I still love a good ice cream sundae. Especially if it has peanut butter ripples, frozen pieces of candy, or chunks of cookie dough. Some things are just better when they're frozen, but a computer is definitely not one of them. When your computer decides to freeze up or hang, it usually does so at a crucial moment, like when you've just spent several hours editing a Word document and haven't saved it yet. That feeling of dread sets in. You begin to panic, and then you fear the worst: that all your hard work will be lost. Sometimes, unfortunately, this is the case. But there are some steps you can take to ensure that your work will be recovered in the event that Word crashes. If you enable the AutoRecover feature, which is available in several of the Office applications, it will periodically save a backup version of the file you're working on. Then, if the program quits unexpectedly, it will prompt you with the recovered file the next time you open that program. There is no guarantee offered with the AutoRecover feature, and at times it will fail to recover your work, so your best bet is still to save frequently when working in a file. You may find it much easier to use the keyboard shortcut Ctrl+S to save your work as you're typing, without your fingers ever leaving the keyboard. If you can get into this habit, you might just find your left hand automatically reaching for those keys without you even realizing it! When the Deep Freeze sets in, whether it's Windows, an Office application, or a mobile device, we don't want you to be left out in the cold. The tips for this week will provide you with a starting point for when it seems like all is lost. * What's Frozen? - How to determine whether it is Windows or an application that is frozen * An Ounce of Prevention for File Loss - How to enable the AutoRecover feature for Microsoft Office applications * Mittens for Your Computer - How to clear out temporary Internet files, cookies, and browsing history * Save Your Fingers By Letting Your Fingers Save Your Work - Using a keyboard shortcut to save while working in a file And since you can also experience crashes on mobile devices, here are a few tips that can help you with BlackBerry and Windows Mobile: * Just In Case - How to back up your BlackBerry data * How to Thaw a Frozen BlackBerry - Resetting a frozen BlackBerry device * Frozen In Your Hand - Resetting a frozen Windows Mobile device We hope you're enjoying the podcast and all the tips. If there are any topics you'd like to see covered in a future episode, please let us know in an iTunes (http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=306341259) review, or leave us a message on Twitter @productiveUcast (http://www.twitter.com/productiveucast). That's all for this week. Try to stay warm even when your computer is freezing, and we'll see you next time! Music courtesy of Clayton & Fulcrum PC Helps Support, LLC - Hosted by Eric Harris clean 4:04 “OMG! Can iTouch it?” Using the iPod Touch to be more productive (VOL047) http://www.productiveupodcast.com/2010/01/omg-can-itouch-it-using-the-ipod-touch-to-be-more-productive-vol047/ http://www.productiveupodcast.com/2010/01/omg-can-itouch-it-using-the-ipod-touch-to-be-more-productive-vol047/#comments Sat, 23 Jan 2010 00:38:22 +0000 admin http://www.productiveupodcast.com/?p=1662 While driving into work today, I got to thinking about what kinds of technologies that I have that have fundamentally changed the way I go about my day. You know, those little gadgets that you never leave at home. The kind that, if temporarily misplaced, have you frantically running around like an addict looking for a fix!

Well my personal “fix” has to be my iPod Touch. It has become the companion that keeps me warm on those lonely solo commutes to work and when traveling to our office in Cleveland, Ohio.

So what is it about this little device that has me sleeping with it at night and grabbing it before my morning coffee? (Yes, my wife does get jealous and asks why that THING is between our pillows. I usually just tell her “It’s okay, honey, you’re still my number one precious…yes, my precious.”)

Well, it has to be the apps…

Yes, I bought it originally for its most basic functionality—you know, to play music and watch videos on trips—but, WOW, have the apps changed how I go about my day!

Here is a list of the apps I love most and how they shape my day. Let’s start with the apps I use for work:

I use the built-in Voice Memos app when I’m inspired with an idea while I am driving the car into work (and with a brain like mine, if I don’t get the idea written down or recorded, it could be gone by the time I get to work). Once I arrive in the office, I can then get the thought down into a more appropriate location, such as one of my Microsoft OneNote notebooks. But, like anything, you can use this little app for evil, too. For instance, let’s just say some truck driver who cut me off the other day got a nice message left on one of those 800 numbers that ask “How’s my driving?” Ha, as if he didn’t already know. You’ll need an earbud with a mic to use this feature, and not all models come with them.

The iPod Touch also works very well for syncing my e-mail and calender items with the Exchange server at work. With my handy dandy gadget and a little WiFi connection, I can now respond to e-mail and schedule meetings while sitting in other meetings where someone is droning on about some topic that we had covered completely well over an hour ago. (If you’re careful, you can also work in a game of Skee-ball, another great app.)

If you’re really into the social media stuff, then I highly recommend using TweetDeck. Not only is it a free app, but it allows you to manage multiple Twitter accounts. I use it for my personal account and my podcast account. By the way, if you’re enjoying this podcast, you might like to let me act like the Pied Piper and follow me @productiveUcast.

Looking for some way to type without typing? If you’re familiar with Dragon NaturallySpeaking, Nuance also has a free app called Dragon Dictation that transcribes dictation using its online transcription engine. Keep in mind that you’ll want to have a WiFi connection or else it doesn’t work. It helps with this app to speak somewhat like you would if you were, say, visiting in France and didn’t know French so you would try to get the people to understand you by doing things like speaking slowly and enunciating clearly. Also, it doesn’t hurt to be in a quiet location. Although it may not be perfect, it can help and it’s certainly fun to see what your app might really think you’re saying.

If you find yourself traveling and looking for a good way to save on phone calls, find yourself a WiFi spot and turn on the Skype application. I personally have a “Skype Out” and “Skype In” number, so I can place calls to virtually anywhere at a fraction of the cost of what I would pay using a traditional cell phone plan. Keep in mind that some models of the iPod touch don’t come with earbuds that include a microphone, but I picked up iPhone earbuds online that have the mic.

Now, these last few apps can be used both for home or work, but still I find myself using them everyday.

Alarm Clock is a great app and well worth paying for the premium version. This is also another reason it is either in my bed or on the night stand. I have given up my traditional alarm clock for this one. It works wonderfully on a daily basis or, better yet, on business trips. It’s reliable and, more importantly in my case, loud.

If you’re like many people, you’re probably on Facebook. The free Facebook app is really good and keeps getting better. Although you can’t view videos on it, you can see pictures, chat, post status updates, send messages, accept and send friend requests, and receive notifications. It’s always great to be able to stand in your kitchen cooking up bacon and grilled cheese while telling all your friends about it.

And finally, probably my favorite app of all is Air Mouse by RPA Tech. It turns your iPod Touch into a remote mouse and keyboard for your PC and the Mac. Yes, you can use this to control that presentation in PowerPoint or Keynote, but where I get the most use is in the basement of my house. My personal Man Cave. I have my Windows 7 laptop connected to a projector along with my Wii and I use it to control Windows Media Center while using my Netflix instant viewing account and the Hulu Desktop Client. Now I can change my movies and TV shows and still surf the Web on a really large screen. A word of warning: Don’t let your seven year old in on how you “magically” control the computer with the power of your mind. It’s great fun watching my son trying to scroll through Netflix while squinting hard and thinking about the show he wants to see. Hey, the way I see it, I have to pay for him, so I might as well have a little fun before he wises up and stops being my “can you get that for daddy” guy.

Well, that’s it for this week’s podcast. If you like or dislike what you hear, please stop by iTunes and write a review of our podcast, or leave a comment on the blog at www.productiveUpodcast.com.

Until next time… If you squint hard enough, maybe you too can start “He-Man” on Hulu!

Enjoy!

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2010/01/omg-can-itouch-it-using-the-ipod-touch-to-be-more-productive-vol047/feed/ 1 While driving into work today, I got to thinking about what kinds of technologies that I have that have fundamentally changed the way I go about my day. You know, those little gadgets that you never leave at home. The kind that, if temporarily misplaced, While driving into work today, I got to thinking about what kinds of technologies that I have that have fundamentally changed the way I go about my day. You know, those little gadgets that you never leave at home. The kind that, if temporarily misplace... PC Helps Support, LLC - Hosted by Eric Harris clean 6:28 Inspector Gadgets! (VOL044) http://www.productiveupodcast.com/2009/12/inspector-gadgets-vol044/ http://www.productiveupodcast.com/2009/12/inspector-gadgets-vol044/#comments Wed, 23 Dec 2009 17:56:31 +0000 admin http://www.productiveupodcast.com/?p=1592 On a recent trip to our one of our offices, I had the pleasure of flying out of the Cleveland Airport. Now, being a techy kind of guy, I travel with more devices than Inspector Gadget has in his hat.

With the holidays right around the corner, I wanted to give my listeners a few tips for the tech-savvy traveler.

Tip 1: Pack it up, but be ready to take it out.

When packing your bag, neatly organize your clothing items so anything you may need to get at is located on the top. Or consider using one of those space saver bags that allows you to either roll out the air or vacuum it out.

Pay close attention to what you are bringing on the flight with you, and have your liquids in their clear quart-sized bag located in a front pocket of your luggage or on top so they are easy to get to. I personally keep mine in the same pocket as my laptop.

Plan to be searched, just in case. There is always a chance you’re going to become that “random search” guy or gal, and in that case it could make you late for your flight. In fact, always plan to be there ahead of time. Besides, you have like, what—50 gadgets to keep you entertained, right? Get your money’s worth!

Tip 2: How to clear security faster.

Keep your boarding pass and ID handy. Put them in your front pocket so when you get to the gate, you can easily have them ready for inspection. Never leave them in your back pocket; this leaves you vulnerable to identity theft issues or pick-pockets. Oliver is always waiting to pick a pocket or two.

When passing through security checkpoints, your laptop must go alone in its own bin; if you put anything else in the bin with it, security will flag it and you will have to put it through again.

Remove your shoes and belt (make sure that when you do, your fly is not unzipped by accident because TSA will let you know—trust me!). You can also just wear a nice pair of comfy sweats instead.

Take out your Wii and your projector, too. Yeah, so what—if I get stranded, at least I can play Mario Kart with others who are in the same predicament. But we can do it in style: 8 foot wide on a wall!

Tip 3: When can I take out my toys on the plane?

Listen for the single “bing” after take off. This means you’re now at 10,000 feet and you can use your “approved electronic devices.” So bring on the gadgets. Instead of having to turn off your smart phone completely before this point, most devices have a “travel-safe” mode. If you’re having trouble locating this option on your phone, here’s a tip that will show you how to do it on BlackBerry, Windows Mobile, and iPhone.

Here’s another fun idea: if you have kids traveling with you, bring your portable GPS. They are a lot of fun on a plane, and you get the chance to see how fast you’re really going.

Tip 4: How to have fun when your flight is delayed.

Do some people-watching with your iPod—this can be great! Turn on your iPod to any song and imagine the people passing by are actors in a music video. You can also do this as people are boarding the plane. So far my favorite songs to listen to are “Flight of the Bumblebee” or “You Spin Me Round (Like a Record)” by Dead or Alive. Man, I love ’80s pop.

Play “Duck Duck Goose” with other business folks at the Southwest kiddie tables (you would be surprised at how many people might just play along).

Get to know the flight crew that is waiting to take the same flight. This can be a great way to get those free extras and better service once the plane finally departs.

Find other people with iPhones or iPods and share games or show off your apps. I can’t believe how many pages of apps people have sometimes. My favorite games are Skee-ball and Yahtzee—you can get anyone to play Yahtzee with you.

Find some cards and start a game of Rummy or poker. Just remember that not all forms of poker are acceptable in public; after all, you’re not in college anymore.

That’s all for this week. If you’ve enjoyed the podcast, be sure to head over to iTunes to write a review for us. And you can always visit us on Twitter @productiveUcast.

Well, until next time: as the the weather outside is frightful and may be causing flight delays, take a piece of advice from comedian Gabriel Iglesias and “Have a little fun.”

See you next time!

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2009/12/inspector-gadgets-vol044/feed/ 0 On a recent trip to our one of our offices, I had the pleasure of flying out of the Cleveland Airport. Now, being a techy kind of guy, I travel with more devices than Inspector Gadget has in his hat. With the holidays right around the corner, On a recent trip to our one of our offices, I had the pleasure of flying out of the Cleveland Airport. Now, being a techy kind of guy, I travel with more devices than Inspector Gadget has in his hat. With the holidays right around the corner, I wanted to give my listeners a few tips for the tech-savvy traveler. Tip 1: Pack it up, but be ready to take it out. When packing your bag, neatly organize your clothing items so anything you may need to get at is located on the top. Or consider using one of those space saver bags that allows you to either roll out the air or vacuum it out. Pay close attention to what you are bringing on the flight with you, and have your liquids in their clear quart-sized bag located in a front pocket of your luggage or on top so they are easy to get to. I personally keep mine in the same pocket as my laptop. Plan to be searched, just in case. There is always a chance you're going to become that "random search" guy or gal, and in that case it could make you late for your flight. In fact, always plan to be there ahead of time. Besides, you have like, what—50 gadgets to keep you entertained, right? Get your money's worth! Tip 2: How to clear security faster. Keep your boarding pass and ID handy. Put them in your front pocket so when you get to the gate, you can easily have them ready for inspection. Never leave them in your back pocket; this leaves you vulnerable to identity theft issues or pick-pockets. Oliver is always waiting to pick a pocket or two. When passing through security checkpoints, your laptop must go alone in its own bin; if you put anything else in the bin with it, security will flag it and you will have to put it through again. Remove your shoes and belt (make sure that when you do, your fly is not unzipped by accident because TSA will let you know—trust me!). You can also just wear a nice pair of comfy sweats instead. Take out your Wii and your projector, too. Yeah, so what—if I get stranded, at least I can play Mario Kart with others who are in the same predicament. But we can do it in style: 8 foot wide on a wall! Tip 3: When can I take out my toys on the plane? Listen for the single "bing" after take off. This means you're now at 10,000 feet and you can use your "approved electronic devices." So bring on the gadgets. Instead of having to turn off your smart phone completely before this point, most devices have a "travel-safe" mode. If you're having trouble locating this option on your phone, here's a tip that will show you how to do it on BlackBerry (http://www.pchelps.com/videolibrary/partnertip.asp?t=74610AA664), Windows Mobile (http://www.pchelps.com/videolibrary/partnertip.asp?t=7470AE18D0), and iPhone (http://www.pchelps.com/videolibrary/partnertip.asp?t=D27FB4F513). Here's another fun idea: if you have kids traveling with you, bring your portable GPS. They are a lot of fun on a plane, and you get the chance to see how fast you're really going. Tip 4: How to have fun when your flight is delayed. Do some people-watching with your iPod—this can be great! Turn on your iPod to any song and imagine the people passing by are actors in a music video. You can also do this as people are boarding the plane. So far my favorite songs to listen to are "Flight of the Bumblebee" or "You Spin Me Round (Like a Record)" by Dead or Alive. Man, I love '80s pop. Play "Duck Duck Goose" with other business folks at the Southwest kiddie tables (you would be surprised at how many people might just play along). Get to know the flight crew that is waiting to take the same flight. This can be a great way to get those free extras and better service once the plane finally departs. Find other people with iPhones or iPods and share games or show off your apps. I can't believe how many pages of apps people have sometimes. My favorite games are Skee-ball and Yahtzee—you can get anyone to play Yahtzee with you. Find some cards and start a game of Rummy or poker. PC Helps Support, LLC - Hosted by Eric Harris clean 5:00 The Un-Dirty Dozen: Fighting the War on Computer Slowness (VOL031) http://www.productiveupodcast.com/2009/09/the-un-dirty-dozen-fighting-the-war-on-computer-slowness-vol031/ http://www.productiveupodcast.com/2009/09/the-un-dirty-dozen-fighting-the-war-on-computer-slowness-vol031/#comments Tue, 08 Sep 2009 16:23:41 +0000 admin http://www.productiveupodcast.com/?p=1234 Welcome back to the podcast!

This week’s edition: “The Un-Dirty Dozen: Fighting the War on Computer Slowness!”

Atten-hut! You are hereby recruited to combat the evil forces that have infiltrated your computer, causing it to run slowly, display error messages about a lack of space, and above all, prevent you from being able to do your work efficiently! In your training, you will be armed with the proper weapons needed to effectively rid your computer of these annoyances. What is your computer’s major malfunction?

Actually, there could be a variety of maladies causing your computer to slow down to a snail’s pace.

Think about how hard these machines work for us. As we go about our day of browsing the Web, sending and receiving e-mail and attachments, and all the other daily tasks for which we rely on our computers, they are under constant attack. Your computer might be struggling to keep up with too many running programs. It might be bogged down by the sheer volume of unnecessary files that you’ve accumulated, either intentionally or in the form of temporary files. Or it may have even contracted a malicious computer virus.

Whatever the cause, there are some simple steps you can take to help reduce the amount of stress your computer is under. Once you’re done, your computer will feel like it just got back from taking leave—calm, at ease, and ready to get back to work! And just as we humans enjoy frequent vacations, be sure to spoil your computer often with this tips.

Let’s start with the simplest method: the tried and true system reboot. For many computer issues, it’s a panacea. Against the war on computer slowness, it’s heavy artillery. If you’ve ever called the help desk at work, it might be the first suggestion they make for a lot of different issues. Well, believe the hype. Restarting your computer actually can work wonders. It frees up the system’s resources, closes any programs that might have processes running in the background, and gives you a clean slate to work with. To reduce the chance that your computer will even need a reboot, it’s a good idea to shut it down at night or when it won’t be in use for extended periods of time. Here’s another perk of shutting down: reduced electricity bills! Saving money is pretty hard to top, so let’s move on.

Next on the list is keeping your computer’s anti-virus software up to date and running at all times. Most of the time, you won’t even have to worry about it. It typically runs silently in the background; crushing worms, battling vicious viruses, rejecting tiny Trojan horses (you know, the pink ones; the little pony types), and generally doing all it can to keep your computer out of the infirmary, all without interrupting you. But pay attention to the little icon that usually shows up in your System Tray, right by the area that displays the time. The appearance of the icon will vary depending on what brand of anti-virus software you have, but if a notification appears to let you know that virus definition updates are available, make sure you click it and follow the instructions. These updates keep your computer protected against the most current threats, so don’t ignore them.

Sarge here again! Now it’s time to roll up your sleeves and do some real cleaning. Don’t worry, this won’t be anything like scrubbing the latrines with a toothbrush. We’re just going to clean out some old files from your computer. If you’re anything like me, you’ve got files of all kinds stored away in various folders throughout your computer. I’m sure you have files that serve no real purpose any more—old documents, music or video files, maybe some pictures that you just don’t need—but where are they? Fortunately, you won’t have to scour through every file in your computer to find these files; you can just make Windows do it for you. Here’s how. Listen up!

The Search feature makes it easy to locate files of a specific file type. Want to locate every Word document on your computer? Just search for *.doc. The asterisk (*) is a wildcard character, pretty similar to the “Wild Draw Four” card in Uno—it can be anything you want. The asterisk wildcard indicates that the actual file name can consist of any combination of characters, followed by .doc for the Word document file extension.

So once you’ve found all files of a specific type, you can select one or several of them and delete them all at once, right from the Search Results pane.

That’s a step in the right direction, but those deleted files aren’t gone yet—they’re still sitting in the Recycle Bin. This really does you no good because they’re still taking up space on your hard drive. So the next step we need to take is to empty the Recycle Bin to permanently delete those files.

Well, recruits, that’s it for this week. Think you’ve got all the ammunition you need to head into battle? If not, don’t retreat; just check out the whole list of the Un-Dirty Dozen tips for keeping your PC clean. You can find them down at our bunker, at www.productiveUpodcast.com.

Here’s the Un-Dirty Dozen (plus a few bonus tips)

  1. Shut Down Your Computer Frequently
  2. Keep the Recycle Bin Empty
  3. Clear Temporary Internet Files, History, and Cookies
  4. Disk Cleanup
  5. Keep Anti-Virus Software Up to Date and Running All the Time
  6. Change Virtual Memory Settings
  7. Search for Files by File Type
  8. Compress Folders, Files, and Pictures to Save Hard Drive Space
  9. Keep Hard Drive to Only What is Used
  10. Clean My Recent Documents
  11. Scan Hard Drives for Errors
  12. Run Hard Drive Defrag
  13. Search for Files by File Size
  14. Search for Files by Modified Date

And if you’re enjoying these tips, I’d like to see you over in front of my tent at iTunes; write me up a review—5 stars, please. Then we’ll see you back right here at Productive U Podcast next week for another edition of our tips.

Dismissed!

Music courtesy of Clayton & Fulcrum

]]> http://www.productiveupodcast.com/2009/09/the-un-dirty-dozen-fighting-the-war-on-computer-slowness-vol031/feed/ 0 Welcome back to the podcast! - This week's edition: "The Un-Dirty Dozen: Fighting the War on Computer Slowness!" Atten-hut! You are hereby recruited to combat the evil forces that have infiltrated your computer, causing it to run slowly, Welcome back to the podcast! This week's edition: "The Un-Dirty Dozen: Fighting the War on Computer Slowness!" Atten-hut! You are hereby recruited to combat the evil forces that have infiltrated your computer, causing it to run slowly, display error messages about a lack of space, and above all, prevent you from being able to do your work efficiently! In your training, you will be armed with the proper weapons needed to effectively rid your computer of these annoyances. What is your computer's major malfunction? Actually, there could be a variety of maladies causing your computer to slow down to a snail's pace. Think about how hard these machines work for us. As we go about our day of browsing the Web, sending and receiving e-mail and attachments, and all the other daily tasks for which we rely on our computers, they are under constant attack. Your computer might be struggling to keep up with too many running programs. It might be bogged down by the sheer volume of unnecessary files that you've accumulated, either intentionally or in the form of temporary files. Or it may have even contracted a malicious computer virus. Whatever the cause, there are some simple steps you can take to help reduce the amount of stress your computer is under. Once you're done, your computer will feel like it just got back from taking leave—calm, at ease, and ready to get back to work! And just as we humans enjoy frequent vacations, be sure to spoil your computer often with this tips. Let's start with the simplest method: the tried and true system reboot. For many computer issues, it's a panacea. Against the war on computer slowness, it's heavy artillery. If you've ever called the help desk at work, it might be the first suggestion they make for a lot of different issues. Well, believe the hype. Restarting your computer actually can work wonders. It frees up the system's resources, closes any programs that might have processes running in the background, and gives you a clean slate to work with. To reduce the chance that your computer will even need a reboot, it's a good idea to shut it down at night (http://www.pchelps.com/videolibrary/partnertip.asp?t=84626D447A) or when it won't be in use for extended periods of time. Here's another perk of shutting down: reduced electricity bills! Saving money is pretty hard to top, so let's move on. Next on the list is keeping your computer's anti-virus software up to date and running (http://www.pchelps.com/videolibrary/partnertip.asp?t=01457AADD7) at all times. Most of the time, you won't even have to worry about it. It typically runs silently in the background; crushing worms, battling vicious viruses, rejecting tiny Trojan horses (you know, the pink ones; the little pony types), and generally doing all it can to keep your computer out of the infirmary, all without interrupting you. But pay attention to the little icon that usually shows up in your System Tray, right by the area that displays the time. The appearance of the icon will vary depending on what brand of anti-virus software you have, but if a notification appears to let you know that virus definition updates are available, make sure you click it and follow the instructions. These updates keep your computer protected against the most current threats, so don't ignore them. Sarge here again! Now it's time to roll up your sleeves and do some real cleaning. Don't worry, this won't be anything like scrubbing the latrines with a toothbrush. We're just going to clean out some old files from your computer. If you're anything like me, you've got files of all kinds stored away in various folders throughout your computer. I'm sure you have files that serve no real purpose any more—old documents, music or video files, maybe some pictures that you just don't need—but where are they? Fortunately, you won't have to scour through every file in your computer to find these files; you can just make Windows do it for you. Here's how. Listen up! PC Helps Support, LLC - Hosted by Eric Harris clean 6:29 Listener feed back from Twitter http://www.productiveupodcast.com/2009/03/listener-feed-back-from-twitter/ http://www.productiveupodcast.com/2009/03/listener-feed-back-from-twitter/#comments Sun, 29 Mar 2009 22:28:00 +0000 admin http://www.productiveupodcast.com/?p=285 While checking some of our followers on Twitter we received a good tip from @DarrenWray tweets:

Ctrl+F1 in office 2007 hides/shows ribbon menu. Saves scrolling.

Thanks for he feed back and the follow!

If you have tips you would like to send us to possibly be include on the site, you can send us a message on Twitter @ProductiveUcast or leave a post in the dicussion area of our fan page on facebook.

]]> http://www.productiveupodcast.com/2009/03/listener-feed-back-from-twitter/feed/ 0